Terms & Conditions

General:

You must be 18 years of age to use this website, i.e. to place an order or register an account.
It is the buyer's responsibility to ensure that the correct delivery information is provided so that your package can be received at the correct address.
The information on this website is solely for guidance and informational use only and should be used to make a medical diagnosis.
For all medicines, vitamins, supplements and other healthcare products sold on www.iepharmacy.ie it is important that you read the accompanying information and directions before use. If you are in doubt about how to take or use any of these products, please get in touch with us using the contact us and one of our trained staff will be in touch with you.
 

PERSONAL DATA:

Please read our Privacy & Cookie Policy for information on the data collected and processed when you place an order on iepharmacy.ie. This includes your order history, which can be classified as health data and may be used for marketing purposes.
 
We only deliver Licensed Medicines within Ireland.
It is important to note that you must be aged 18 years or over to purchase medicines online at iepharmacy.ie. By purchasing any medicines you must agree to the terms and conditions. All orders containing medicines are reviewed by a pharmacist who may contact you to discuss your order in further detail. If contact cannot be made, orders will be cancelled and refunded.
 

Images:

All images, text and graphics displayed on iepharmacy.ie are property of iePharmacy. Reproduction of any images is strictly prohibited.
 

WEBSITE: CONDUCT

By purchasing on this website, you agree to abide by all applicable local, state, national and international laws and regulations and you are solely responsible for all acts or omissions that occur under your usage, including the content of your transactions throughout the website. All information, designs, drawings the exclusive property of iePharmacy. Any copying, transmission or re-transmission of the same requires the prior written approval of iePharmacy.
 

PRODUCTS: AVAILABILITY

All products on the website are subject to availability, and in some cases,they are sourced from our stores directly. In the unlikely event that a product for sale online has gone out of stock or is unavailable, we will notify you as soon as possible via Email to offer you a replacement or a full refund of the price of the item.
 

PRICE OF GOODS:

The price listed on the Website the 'Price' for iePharmacy products the "Products" will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the change of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
We reserve the right to cancel or refund an order due to a pricing error. No payment is taken by us until we physically charge your order through our system, which is done during order processing. Despite our efforts, a small number of the products in our catalogue may be mispriced. However we verify all prices as part of our dispatch procedures.
Prices advertised online may not match in-store prices and should be treated as online exclusive prices in this case. Also, each retail store is not obliged to match a price found online which is due to a pricing error, as per the terms above.
 

ACCORDANCE WITH SPECIFICATION:

Many of the products are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.

SAFETY:

Safety is an important aspect here at iePharmacy. If any manuals, patient information or safety instructions are provided with the products, you agree to carefully read and follow all the terms,conditions and risks. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.

DISCLAIMER OF WARRANTIES:

The information on the Website is for information purposes only and, although we have made every effort to ensure that the information contained on this website is correct, we cannot guarantee that there has been no human error. 
 

MODIFICATION OF TERMS:

We reserve the right to modify the terms of use or policies in relation to the use of the Website (including, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.
Changes To Our Site
• We may update or change our site from time to time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We cannot guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing Our Site
• Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
• You are responsible for making all arrangements necessary for you to have access to our site.
• You are also responsible for ensuring that all persons who access our site through your personal internet connection are aware of these terms of use and conditions, and that they fully comply with them.
 

Sale Of Medicines:

• There are strict guidelines in place regarding internet supply of medicines. When completing a transaction, the purchaser confirms that they are over 18 years of age, that the purchaser is aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging, and that the total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchaser’s own treatment.
• The guidelines require that each transaction is personally reviewed by a pharmacist and they personally supervise and authorise the supply.
 
• All medicines sales are only final upon review and approval by one of our pharmacists.
Liability
 
• We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable.
Viruses
• We cannot guarantee that our site will be free from bugs or viruses.
• You are responsible for configuring your information technology, computer programmers and platform in order to access our site. We recommend that you use your own virus protection software.
• You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this, you would be committing a criminal offence under the Criminal Damage Act 1991. We can and will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities and be forced to disclose your identity to them. In the event of such a breach, your right to use our site will cease immediately.
 

Complaint, Comment or Compliment:

• At iePharmacy we want to ensure that all of our customers have a fair and easily accessible way of making complaints if necessary.
• We recognise, value and appreciate your feedback and believe that this can help us to improve how we deliver our services to you.
• If you have a complaint, comment or compliment please email the details to sales@iepharmacy.ie 

 

SAFE, SECURE PAYMENT:

  • We accept all major credit and debit cards, including Visa, Mastercard and Maestro.
  • Payments are taken using our payment partners Elavon (formerly NOVA) Customer credit card information is not stored by us on our servers.
  • The server of our payment agent is certified.
  • If you chose to pay using PayPal, then PayPal will handle all transaction data and all credit card data is captured by Paypal using their advanced encryption.
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